I have emailed/called/texted the company several times with no action. I have actually requested a refund and nobody has addressed me - Slabway Massage Chair Review. I would recommend not to waste your tough made money on this business. I will be getting in touch with the Lawyer General to submit a complaint regarding SLAB. Buyer Beware!!!!!! Hi Michael, We sincerely regret the clear disappointment and hassle you have experienced concerning your recent order with Slabway.
Looking over your order history, I do see your order was developed December 4th and that there was a label created on December 7. Your package was labeled and ready for pickup. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have actually been unable to fulfill the need.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the current circumstances affecting our carriers nationwide. In relation to your experience with our customer care team, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's occasions have more than tripled our team's work (Slabway Full Body Massage Chair).
We recognize that we stopped working to fizzle in this instance. For that we ask forgiveness. Our records do show that your order was provided on December 22nd. We hope that you've been satisfied with your purchase and discover fantastic use of the Slabway Shiatsu Foot Massager. i received my foot massager been wishing to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with an invoice Number ******************** for 1297.
00 installation cost was informed it will shipped in 3 days. Contacted 3 days stated it shipped 4 days earlier after a week they do not address the phone and inform you to chat with their website which never ever address you back. They will keep you waiting sent numerous email with the same reaction will return with you later.
Called XPO LOGISITICS and they mentioned they do not even see any tickets created to come to them. This company is a fraud and I'm going to do my finest in discovering a lawyer to spend enough money to get them to refund my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This company is an overall scamI acquired three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive originating from Utah to Illinois on truck that took 2 days once it was loaded on the truck from the plant we eliminated from package set it up plugged it in the chair entered into a full recline mode and has not came out of it considering that I've attempted to get in touch with Slabway numerous times by means of email telephone call and have actually yet had the ability to speak to a live individual I continuously get emails back from them stating that they will have a support member contact me within 72 hours within 12 hours I get an e-mail back from them letting them know due to lack of exercise of the email they are canceling and closing the RMA I intern reply and after that they once again inform me that it's going to be 72 hours prior to a representative contacts me once again I get another e-mail stating that they're closing the RMA support ticket I've been trying to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss bad reaction that I get from their assistance teams I believe anybody seeking to acquire any of their items need to extremely take a look at all their feedback's I have no concept the real count of how lots of bulls ** t positive feedback's they're publishing however I can't think that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality concerns you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair.
Our records show that on Dec 15, 2020 you got a message from care@slabway. com suggesting that you examine the fuse situated on the back of your chair (Slabway Full Body Massage Chair). We have actually received no more communication from you informing us if that solved your issue. In relation to your experience with our client service group, we understand that our service has taken a hit this holiday season.
We are doing all that we can with the resources offered to us to supply a great experience to each and every consumer. We acknowledge that we stopped working to fizzle in this instance. For that we apologize - Slabway Massage Chair Pic. We await your response. Thank YouI ordered a foot massager. Site stated 2-4 day delivery time.
I called number listed and it is a recording that simply keeps repeating. States to get on chat on the internet website. I called chat, stated "presently replying in under 15 minutes". I have been on chat for 44 mins at this minute and no contact. Ro-bot says "regular wait time 5-15 minutes.
I think this location is a rip-off and i am going to contact credit card to stop payment. Slabway Massage Chair Amazon. I DO NOT RECOMMEND buying anything from this inadequately run outfit (if they are a real clothing). BUYER BE CAREFUL!!!!!! Hi There Ian, We truly regret any frustration or inconvenience you have experienced. Sadly, our shipping partner has been regularly experiencing a surplus in volume and have been not able to satisfy the demand.
We understand this is not the experience you were buying into, and we do value your understanding of the present scenarios impacting our providers nationwide. In relation to your experience with our customer care team, we understand that our service has taken a hit this holiday season (Reviews Of Slabway Massage Chair). It is our busiest time of the year and this year's occasions have more than tripled our group's workload.
We acknowledge that we failed to miss the mark in this instance. For that we ask forgiveness. Our records do reveal that your order was delivered on December 17th. We hope that you have actually been satisfied with your purchase and discover fantastic usage of the Slabway Shiatsu Foot Massager - Slabway Full Body Massage Chair. Put an order on 12/4/20 and the order was canceled mid shipment without any additional explanation!? I've called multiple times, sent e-mails used the chat widget they suggested and likewise connected to them via all social networks platforms and no reaction no reply just no explanation.
I would like a complete refund for the foot massager and 1 year guarantee I acquired. Tonya L ****** Hello Tonya, We best regards are sorry for the clear disappointment and hassle you have experienced regarding your current order with Slabway (Slabway Full Body Massage Chair). This is not our objective and not the experience we desire for our client.
This was due to a mistake in interaction with the pickup at our fulfillment center. Your package was identified and ready for pickup. Unfortunately, our shipping partner has been consistently experiencing a surplus in volume and have been unable to meet the demand (Slabway One Massage Chair). As such, we have also been not able to ensure our shipping timespan with the very same certainty we formerly were able to.
In relation to your experience with our customer support group, we understand that our service has taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's workload. We are doing all that we can with the resources available to us to offer a good experience to each and every customer (Slabway One Massage Chair).
For that we say sorry. Our records reveal that you have gotten the complete refunds as asked for. We expect the opportunity to regain your rely on the future. I bought a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I found the item they were selling could be purchased for $67. 99 and $87. 99 on Amazon with complimentary shipping. I instantly attempted to cancel my order. I sent an e-mail I contacted the phone, for which there was no action. It was now roughly 12:20. I finally received a reaction by Monday early morning telling me the order had actually delivered.
Nevertheless, it was not deliverable due to the fact that they had an inaccurate house number. I contacted UPS and asked to go back to sender. They did go back to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. However, I will make it understood that they are charging double or more of the cost of their items.
It is your duty to do so. You will be taken benefit of if you do not. I received my foot massager and it worked as soon as then stopped. Now nobody chooses up the phone and will not answer their own chat bot. It's outrageous. I want my cash back. Hello there Francis, We regret any aggravation you have experienced regarding the functionality of your Slabway Shiatsu Foot Massager in addition to the aggravation experienced with our client assistance as of late. Their refund policy for their incompetence is outrageous. Do refrain from doing company with these people. Go through ******. I ordered a foot massager Nov 26, utilized it when and it triggered me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I wish I would have read their evaluations prior to purchasing from this company.
I will keep your business on blast for this - Slabway Massage Chair Reviews. The power of social media. We are sorry to hear your Slabway purchase did not suit your needs. Our records reveal that your order was authorized for a refund and that you chose the alternative to have Slabway supply a return mailing slip with the understanding that the cost of the return label would be deducted from your refund quantity.
At this time, if you would like to proceed with the return process you've initiated, we ask that you please reply to the support e-mail thread verifying you 'd with to continue. BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Service Profiles are offered exclusively to assist you in exercising your own finest judgment.
However, BBB does not validate the precision of information provided by third parties, and does not ensure the precision of any information in Organization Profiles - Slabway Full Body Massage Chair. When thinking about grievance info, please consider the company's size and volume of deals, and understand that the nature of problems and a company's responses to them are frequently more crucial than the variety of complaints.
BBB Company Profiles undergo change at any time. If you choose to do organization with this organization, please let the organization understand that you called BBB for a BBB Organization Profile. As a matter of policy, BBB does not endorse any item, service or company - Slabway Massage Chair Review.
On The Area Massage is your California Bay Area and East Bay chair massage professional. We believe chair massage is great - Reviews Of Slabway Massage Chair...
Massage Chairs are complicated machines with great deals of moving parts and advanced computer system elements, so things can fail. However it's very little various from an automobile, it depends on how you use it and how you take care of it that will identify the length of time it lasts. So what can break in a massage chair? The most typical circumstances of things on a massage chair breaking are those bumps and bruises that can happen during delivery.